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Assigning comments and the Inbox

Assign a comment to your agency, your client or one person, and see every comment across your projects in the Inbox.

Assign a comment so everyone knows whose it is. The Inbox then gathers comments from all your projects in one list, newest activity first.

Assign a comment#

A comment can be assigned to Anyone (the default), to a side (your agency or the client), or to one person on the project, from your team or the client’s.

  • On the site or file: open the comment, press Assign and choose from the Assign to menu: Anyone, Agency, Client, then each person. You are marked (you), and clients are marked client.
  • In the dashboard: open the comment and use Assigned to. Here the sides read For us and For the client.

Anyone signed in with access to the project can assign comments, clients included. When someone assigns a comment to one person, that person gets an email (unless they assigned it to themselves).

Find what is assigned to you#

In the comment tools on the page, press Filter comments and choose under Assigned to: Anyone, Me, Agency, Client or a person. To hide pins on the page by who they are assigned to, press Settings (the sliders) on the toolbar and use the chips under Show on the page: Unassigned, For agency and For client. The same place hides pins by status. Your choice is remembered in this browser.

The Inbox#

Press Inbox at the top of the dashboard to see every comment across your projects, newest activity first.

  • Filter by status with the chips: Unresolved (the default), In Progress, Feedback and Resolved.
  • With more than one project, narrow it to one with the project chips, or choose All projects.
  • It shows the 200 most recently active comments. Archived projects are left out.

When the list is empty it says Nothing here. All caught up.

Clients see the Inbox too, but only for the projects they are on, and never visitor feedback.

Email updates#

Besides the Inbox, Drobber can send you one email an hour at most listing new comments and replies on your projects, only when there is something new. Turn it on or off with Hourly comment updates under Account & notifications. See Emails and notifications.