Connect Notion

Each comment becomes a page in the Notion database you choose, with its screenshots. Replies become page comments, and the page’s Status goes both ways. Comes with every paid plan and the free trial, but not AppSumo Tier 1. On Tier 1 it shows blurred under a box saying it comes with Tier 2; see AppSumo codes.

Connect Notion#

1. Open the menu under your name and choose Integrations.
2. On the Notion card, press Connect Notion. In Notion, approve Drobber and give it access to your feedback database.
3. Back in Drobber, choose where each project’s comments go.

To use a secret instead (or where one-click isn’t offered), open Use a token instead:

1. Create an internal integration at notion.so/profile/integrations with Insert comments ticked, and copy its secret.
2. Share your feedback database with it: on the database, open ••• > Connections and add the integration.
3. Paste the secret into Integration secret.

Only the workspace owner can connect Notion for every project.

Choose where each project’s comments go#

Connecting Notion doesn't send anything yet. Each project is turned on separately, and each can go to a different database.

1. On the Integrations page, open Projects under Notion. It shows how many projects are on, such as "0 of 4 on".
2. Next to a project, choose a database from the list and press Turn on.

Or do it from the project: open its Settings tab, find Connected tools, press + Connect a tool, open Notion, choose an answer to "Which database should new comments go to?" and press Turn on. Any team member who can open the project can do this, not only the owner.

The list only offers what Notion itself returns for the connected account, so if what you want is missing, check that account can see it. "Nothing found to send to" means Notion returned nothing: create one there first, then reload. To move a project later, use Change on the Integrations page, or Send somewhere else in the project's Connected tools.

Only databases shared with Drobber are listed. If yours is missing, share it with the integration and reload.

What the page contains#

The page’s title is the comment’s number and the start of its text. Its content has the comment, who left it and where, the browser and device, links to the page and to Drobber, and developer details when Testing tools are on. Up to three screenshots are added as images, shown from Drobber.

• Replies: added as comments on the page.
• Status: Drobber uses the database’s Status property and Notion’s groups (To-do, In progress, Complete). An older database with a select property named Status or Stage works too, and so does a checkbox named Done, Complete, Completed or Resolved. With none of these, Drobber adds a comment saying the new status.
• Assignee: not set.

What comes back#

A Status in the Complete group (or a ticked Done checkbox) resolves the comment, one named for review or feedback moves it to Feedback, and anything else to In Progress. Notion changes come back within a few minutes: Drobber checks every three minutes. Page comments don’t come back.

Use a different account for one project#

In the project's Settings, under Connected tools, open Notion and choose Use a different Notion account for this project. Enter that account's details, press Connect Notion, then choose where comments go and press Save. The project then shows Connected rather than On, using the workspace connection.

Turn it off or disconnect#

• One project: press Turn off next to it on the Integrations page, or in its Connected tools (Disconnect, if it uses its own connection).
• Every project: the workspace owner presses Disconnect on the Notion card, then Disconnect Notion. Every project using the workspace connection stops sending. Projects with their own connection carry on.

Nothing is deleted in Notion: each page stays where it is. Drobber does forget which page belongs to which comment, and removes any webhook it set up there. If you turn it on again later, a new reply on an older comment starts a new page, and status changes on older comments are not sent.