Connect Linear

Each comment becomes an issue for the Linear team you choose. Replies become issue comments, the assignee follows Drobber, and completing or cancelling the issue resolves the comment. Comes with every paid plan and the free trial, but not AppSumo Tier 1. On Tier 1 it shows blurred under a box saying it comes with Tier 2; see AppSumo codes.

Connect Linear#

1. Open the menu under your name and choose Integrations.
2. On the Linear card, press Connect Linear and approve Drobber in Linear.
3. Back in Drobber, choose where each project’s comments go.

To use a key instead (or where one-click isn’t offered), open Use a token instead. In Linear, go to Settings > Security & access > Personal API keys, create a key and paste it into Personal API key. Only the workspace owner can connect Linear for every project.

Choose where each project’s comments go#

Connecting Linear doesn't send anything yet. Each project is turned on separately, and each can go to a different team.

1. On the Integrations page, open Projects under Linear. It shows how many projects are on, such as "0 of 4 on".
2. Next to a project, choose a team from the list and press Turn on.

Or do it from the project: open its Settings tab, find Connected tools, press + Connect a tool, open Linear, choose an answer to "Which team should new comments go to?" and press Turn on. Any team member who can open the project can do this, not only the owner.

The list only offers what Linear itself returns for the connected account, so if what you want is missing, check that account can see it. "Nothing found to send to" means Linear returned nothing: create one there first, then reload. To move a project later, use Change on the Integrations page, or Send somewhere else in the project's Connected tools.

Teams are listed by name and key, such as "Web (WEB)".

What the issue contains#

The title is the comment’s number and the start of its text, and the description has the comment, who left it and where, the browser and device, links to the page and to Drobber, and developer details when Testing tools are on. Up to three screenshots are uploaded to Linear and shown in a comment on the issue.

• Replies: added as comments on the issue.
• Status: moved to the workflow state that matches. Resolved goes to a completed state.
• Assignee: set to the Linear member with the same email as the person assigned in Drobber, when there is one.

What comes back#

Status changes made in Linear come back: a completed or cancelled issue resolves the comment, a state named for review or feedback moves it to Feedback, and anything else to In Progress. The project’s Connected tools says whether changes come back instantly or within a few minutes. Comments and assignee changes made in Linear don’t come back.

Use a different account for one project#

In the project's Settings, under Connected tools, open Linear and choose Use a different Linear account for this project. Enter that account's details, press Connect Linear, then choose where comments go and press Save. The project then shows Connected rather than On, using the workspace connection.

Turn it off or disconnect#

• One project: press Turn off next to it on the Integrations page, or in its Connected tools (Disconnect, if it uses its own connection).
• Every project: the workspace owner presses Disconnect on the Linear card, then Disconnect Linear. Every project using the workspace connection stops sending. Projects with their own connection carry on.

Nothing is deleted in Linear: each issue stays where it is. Drobber does forget which issue belongs to which comment, and removes any webhook it set up there. If you turn it on again later, a new reply on an older comment starts a new issue, and status changes on older comments are not sent.