Connect Teamwork.com

Each comment becomes a task in the Teamwork.com task list you choose. Replies become task comments, and completing the task resolves the comment. Comes with every paid plan and the free trial, but not AppSumo Tier 1. On Tier 1 it shows blurred under a box saying it comes with Tier 2; see AppSumo codes.

Connect Teamwork.com#

1. Open the menu under your name and choose Integrations.
2. On the Teamwork.com card, press Connect Teamwork.com and approve Drobber.
3. Back in Drobber, choose where each project’s comments go.

To use a key instead (or where one-click isn’t offered), open Use a token instead and fill in:

• Teamwork site: the address you open Teamwork on, such as yourcompany.teamwork.com.
• API key: in Teamwork, under your avatar > Edit my details > API & Mobile.

Only the workspace owner can connect Teamwork.com for every project.

Choose where each project’s comments go#

Connecting Teamwork.com doesn't send anything yet. Each project is turned on separately, and each can go to a different task list.

1. On the Integrations page, open Projects under Teamwork.com. It shows how many projects are on, such as "0 of 4 on".
2. Next to a project, choose a task list from the list and press Turn on.

Or do it from the project: open its Settings tab, find Connected tools, press + Connect a tool, open Teamwork.com, choose an answer to "Which task list should new comments go to?" and press Turn on. Any team member who can open the project can do this, not only the owner.

The list only offers what Teamwork.com itself returns for the connected account, so if what you want is missing, check that account can see it. "Nothing found to send to" means Teamwork.com returned nothing: create one there first, then reload. To move a project later, use Change on the Integrations page, or Send somewhere else in the project's Connected tools.

Task lists are shown as "Project › List".

What the task contains#

The task’s name is the comment’s number and the start of its text, and its description has the comment, who left it and where, the browser and device, links to the page and to Drobber, and developer details when Testing tools are on. Screenshots aren’t sent to Teamwork.com; use Open in Drobber to see them.

• Replies: added as comments on the task.
• Resolved completes the task, and reopening the comment reopens it. Tasks are only open or complete, so a move to Feedback is added as a comment: "Status: Feedback".
• Assignee: not set.

What comes back#

Completing a task resolves the comment, and reopening it moves the comment back to In Progress. Drobber checks every three minutes, so changes come back within a few minutes. Task comments don’t come back.

Use a different account for one project#

In the project's Settings, under Connected tools, open Teamwork.com and choose Use a different Teamwork.com account for this project. Enter that account's details, press Connect Teamwork.com, then choose where comments go and press Save. The project then shows Connected rather than On, using the workspace connection.

Turn it off or disconnect#

• One project: press Turn off next to it on the Integrations page, or in its Connected tools (Disconnect, if it uses its own connection).
• Every project: the workspace owner presses Disconnect on the Teamwork.com card, then Disconnect Teamwork.com. Every project using the workspace connection stops sending. Projects with their own connection carry on.

Nothing is deleted in Teamwork.com: each task stays where it is. Drobber does forget which task belongs to which comment, and removes any webhook it set up there. If you turn it on again later, a new reply on an older comment starts a new task, and status changes on older comments are not sent.